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IICRC Courses
Institute of Inspection, Cleaning and Restoration Certification

Current Schedule

IICRC Water Restoration Technician
taught by Barry Costa, November 5th-7th, 2014. $625 per student, price subject to change. Package and group deals may be available for all above classes. Please call Jamin at 800-406-6022 or local 406-652-8300 to sign up or for any questions.

IICRC Commercial Carpet Maintenance Technician
Taught by Dennis Klager, April 7-8, 2015. Price to be announced. Please call for details.

We may also be scheduling some other classes this year, including a Lead compliance course and a Fire and Smoke course. Please let us know if you have any interest in either of those classes.

NOTE: IICRC test fees have increased from $50 to $65.

Meet the Instructors

Doug Heiferman
As an Approved IICRC Instructor, Doug Heiferman has traveled the United States teaching textile cleaning and restoration courses for the past eleven years. He instructs classes on oriental rug cleaning, tile and grout cleaning, wood cleaning, leather cleaning, odor control as well as business marketing and management classes.

In addition to teaching, Doug is an IICRC Certified Master Textile Cleaner and was owner/operator of a successful textile cleaning and restoration company for 16 years. Doug has a diversified business background and has gained valuable experience working for corporations such as Lillian Vernon, Federated Department Stores, and Citibank in the areas of purchasing, inventory control, credit and collections, and finance. He has earned degrees in Business Administration and Political Science.

Doug's positive attitude combined with a motivating teaching style makes him one of the most requested instructors in the country. He is well known for teaching his students how to be ultra competitive in today's fast paced business environment through the use of advanced technical skills and innovative sales and marketing techniques.

Barry Costa
Barry grew up in the industry, helping his father install carpet from the age of 12. He started in the cleaning industry and with water damage restoration work around 1970. While remaining active in carpet care, he taught public school from 1976 until 1986 when he rejoined the industry full-time. He owned Carpet & Cleaning Craftsman, Inc., a restoration, carpet cleaning and installation company, until December of 1999.Since then, he has focused his career on teaching in the carpet industry, or as he has called it, blending his two lives. Make no mistake; here is a man that most say is passionate about what he does for a living. He lives with his wife Carol and son Adam, and is president of Costa Group, Inc., in Peterborough, NH.

Click here to view a great article on Barry when he was named Cleanfax's 2003 Man of the Year.


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